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Showing results for tags 'provider'.
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This week I find myself in yet another hotel with very substandard Internet service. As many of you know, I travel on a weekly basis and actually spend more nights in hotel rooms each than I do at home. Now I'm not all that picky and the company that I work for is fairly conservative when it comes to how much I should spend on hotel rooms so I stay in mid grade hotels and about 95% of the time, I stay at Comfort Inns. There are really only a handful of things that I expect. A very clean room, a coffee pot and decent Internet service. I keep pretty good records of which ones are pretty good and which or not and won't return to one that doesn't meet my few expectations. Now, ALL Comfort Inns have either wireless or hard wired internet service. Some have both. I find that about 40% of them actually work pretty darn good, maybe another 30% are acceptable and the remaining 30% make me want to Now HERE is my biggest complaint. If I am at a hotel that is having a problem with their Internet service. Most of the time, about 99% of the time, they give me a phone number for their service provider and want me to call them. That is my rub. It is NOT my problem...it is THEIR problem. I know that my computer is working properly. I have no desire to spend one to more hours on the telephone with THEIR service provider helping them troubleshoot THEIR problems. I have done it once or twice and it ALWAYS turns out to be a problem with either the provider or the hotel hardware. It has NEVER...not a single time, been an issue with my computer. So, why should I...a paying guest...be asked to call and spend my evenings helping to troubleshoot THEIR issues? You all know the routine...."have you tried restarting your computer"...OK...."let's go into your settings"...."do you how to run a command from a command line prompt"....yadayadayadayada.......................... "OK...the problem seems to be on our end...............".... YOU THINK? It happened again last night and sure enough, they wanted me to call the service provider. I said no thanks, I don't work for you. Please call them yourself and get the problems resolved. About 10 minutes later, the service provider actually called ME. He asked if I was using Wifi or the hardwired connection. I told him that I had tried both with the same results. I get an excellent Wifi signal and have no problem connecting. I also have no problem connecting via the hardwired connection. In both cases though, it works and then stops and then 3 or 4 minutes later...works again. I click on a link and it times out...I click again and it opens. "OK sir.......have you tried restarting your system". NO...I have NOT restarted my system and I'm NOT going to either. I'm also not going to open my settings.....I DON'T WORK FOR YOU or the HOTEL! You guys figure it out. GOODBYE. OK.....rant mode off............
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Ok...I'm trying to avoid a rant here but after 7 years with the same provider they ticked me off for the last time. I shut off my account for both my own and my daughters cell phones. So I'll avoid the reasons why at this point and go directly to my search for a new provider. I haven't looked at other providers for the last seven years so I've been kind of out of the loop on whats what. Stopped at a couple of others to check out the plans and been Googling the daylights out of my 'puter since I got home. I'm leaning towards Verizon at this point. So.....any comments good or bad on them? Their sales staff were attentive to my needs and offered up a pretty decent package, or so it seems until I finish reading all the fine print. Along that line anyone using them and the VZ Navigator app? I'm fine without a cell for a few days ..or longer...but I'm doing CPR on my 18 year old daughter every ten minutes. I don't know if she's going to make it through the night. I cut that girls cord 18 years ago and she survived this long.....but this time I may have killed her. Any comments would help save a life.......probably mine! Mike
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Please join me in welcoming Pioneer Motorsports as our newest VentureRider discount parts provider. I have personally visited this shop and it is a very nice business. All the details can be found here: http://www.venturerider.org/forum/showthread.php?p=262820#post262820
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