Search the Community
Showing results for tags 'patio'.
Found 2 results
-
Finally finished the patio. Sorry Don, no pond monsters here.....Although that is an indian burial ground in the background....
-
First off let me stat that I take the blame for the meeting at Pops this last Saturday. As for the setting and being together. I went down in person to set things up for Rose Bud and make sure they would be able to take us So I went down on Saturday 5 2008 to confirm with them in person as for the group meet I talked to Lauren up front and asked if we could be seated out on the patio as a group and be together. She said we do not take reservation but that part she could handle for us with no trouble at all She took all the information and I gave her Rosebud number and said if there is any problem give Rose Bud a call So I asked again before Peg & I left will there be any problems with this and I was told everything will be ready.. I called again on Friday 11 2008 to make sure things were still on schedule for us to be on the patio as a group of 30 or more members and I was told by the management that it was all taken care of and they were ready for us and would have extra staff on hand this coming Saturday at 12:30PM They also told me they already talked to Rosebud on Thursday and things were in order. So needless to say it dint go as planed they were not set up for us, they split the group up we were not allowed to eat on the patio, yet they stated on their web site to enjoy the patio if weather is permitted and on top of that the management talked to me rudely in person Saturday saying they had no means of taking care of our group. So if this was the case why was I told THREE different times this was no problem for them-Two times in person and one time over the phone...So any blame is coming I take it due to the fact I told Rosebud I would go over and set things up for her in person. So I'm am sorry for any trouble this may have caused anybody and sorry I dint get to meet everybody there as some left early. Buddy Hello Ron. I appreciate the comments. Feedback, both positive and negative, is certainly welcome. I'm not sure where the miscommunication was with the group being set up. I can assure you, I will find out. I can only offer my apologies that it happen. Due to seating inefficiency, we do not take reservations. We did know your group was coming but could still not designate tables for your group. Those are daily requests made by not only yours, but by many organizations that we would never be able to physically accommodate. We are working to add to kitchen capacity for serving on the patio area in the near future. This will definitely help with the seating problems. I am sorry you experience was not what you expected. That is never our intention and I would like to some how make this up to your group in the future. if there is something we can do to make this right, I would be more than happy to discuss further. My contact information is attached. Thank You, Marty Doepke General manager POPS
