I ordered a pair of First Gear Air Overpants from New Enough. Got the tall version and tried them on. Wow, they were long as I stood there. I proceeded to call NewEnough to order the standard length and get a return number for the tall length pants. I returned the talls, received the standard lengths, NewEnough quickly credited my account.
With me so far???
I then proceeded to go for a ride with the standard length pants. They were too short once I sat on the bike. Needed the talls. SH*T - already returned them. I then reordered the talls, got a return number for the standards, and waited for them to come in. Once the talls arrived, I tried them on - while sitting on the bike - and they fit great.
Returned the standard length pants, NewEnough credited my account.
Bottom line - I was a customer from Hell (although I recognized I was in the wrong and was nice to them while explaining my being a Numbskull). NewEnough was polite, professional, and only laughed a little bit when I explained my perdicament. The dollars were properly and promptly evened up, and all is great with the world.
THIS IS A COMPANY TO DO BUSINESS WITH - THEY ARE GREAT!!!
More will be purchased from them. BTW, the First Gear Overpants are pretty nice.
RR