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Showing results for tags 'ballast'.
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I have had an intermittent problem with the HID light fron Canadian Cruiser Customizing since Jan. I have been in contact with Scott over there and while he has returned my emails right away there has been no solution. I followed all of his recommendations and initially the problem went away. The other night the light didnt work at 2 am and I depended on my LED driving lights to get home. In our first conversation Scott said its possible the ballast is bad. I raised that issue again with him this time and requested the ballast be replaced under the remaining warranty, something I requested back in Jan. He said its either bad or good and I could send it back to him for testing.He also said the wiring could be pulled too tight. Told him that the shipping cost alone back and forth would almost justify buying a new ballast. I said that it was installed properly, no stretched connections and that I knew what I was doing, in a nutshell. I also said it almost sounds like your trying to not honor the warranty. This was Sat. Like I said, he always responded within a few minutes. Its now 2 days and no response. While I hope I didnt hurt his feelings I dont enjoy going lightless at night, when I do most of my riding.
