Couple years ago I was shopping for a drill press ... Home Depot had them advertised on sale and in the store was a sign with the product that it included the vise (a $35 value). I bought it on that basis, got it home and unpacked and .... no vise!
Went back to the store, took a pic of the sign with my cell phone and asked a clerk where the vise was. He didn't know ... called a supervisor over ... was then told that was a mistake, there wasn't supposed to be a vise, and took the sign away.
Right! ... you ain't pullin this one on me I thought!
So I said, well, you had a sign that said it included a vise and I took a pic of that sign so, I would like to have my vise. After much persistence all the way up to the manager, they didn't have any in the store but got ahold of the supplier, explained the situation, and in about 3 weeks I got my vise.
I guess part of my point here is that the clerk, the supervisor, and even the store manager tried to "shuffle me off". Somebody there screwed up by posting that sign but they weren't about to own their screw up and look after me the way they should have.
Funny thing is, I've never had a need to use that vise yet!