I've told the story how my LG GPS was almost two years old (1 year warrentee) when I dropped it.
The service rep gave me an account number for shipping to Toronto (150 miles away). It was picked up on Monday....and returned 2 days later on Wed!!!! (shipping paid by them)
They put a new screen on it..no charge. It's still going... almost 8 years old now.
Now that's what I call customer service.
Since then I have bought 2 fridges, Washer, Dryer, Plasma TV, and Computer monitor...ALL LG.