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Hey Rich,
Tom in Gulfport here.
Can you help me get in touch with Steve at Perry Yamaha?
Every time I call there Bert says they can't help me and they have months worth of work backed up and that if I have a problem to contact Yamaha directly. He won't let me talk to Steve who has worked on my 08 Venture several times. He knows I didn't buy it there so he will have nothing to do with me.
I hate to file a complaint with Yamaha USA because I like Steve and his professionalism.
The times Steve has worked on my bike is when I snuck into the garage and talked to him personally, or was lucky enough to have him answer the phone.
If you have a number other than 762-0280 for Steve please let me know.
TNX,
Tom T.
228-223-1367