Sideoftheroad

MiCarl, Also want to mention they said they could fix the supposedly bad wiring (for a cost), we could have an electrician fix it (for a cost) or we could fix it. Since we don't know how, that leaves the 3rd option out. They also said the wiring the tech you can narrow which wire is bad by process of elimination. You just plug it in. Whatever you are supposed to plug in and where you are supposed to plug it into. I have no clue)

MiCarl, Only issue I can see with that is I am not an electrician. It could be straight forward but have no idea what I would be looking at or what would be doing.

so opinions wanted. Do you think I am wrong in after pretty much 3 weeks at this point, The service promised wasn't fulfilled and now due to this jacka$$ supervisor, definetly anything and everything related to either phone line should be free of charge regardless of what needs to be done. My feeling is, if they would actually look at their systems on whatever button they originally pushed, then they can fix the issue there as there was absolutely nothing wrong with the wiring before they disconnected line A. Also I will post pics. I think it was the 2nd tech on Wednesday left a bunch of wires hanging out of the wall. I am just about to file with BBB and also I think phone utilities are governed by FCC. Not sure what local governing body there would be that I can file a complaint with.

Just a warning, I tend to get wordy and detailed when it comes to this. So this might be long. I live in Indiana and have Verizon home service. We have 2 phone lines. My wifes work required it at the time and they paid for both. Her work recently said we only require one line and we will only pay for one line. We will use Line A for the primary (home) line and Line B for the secondary (work related) line. We thought great, we will drop the line A. So we called and it was confirmed at the end of May line A was disconnected. Line A was connected to 2 phones and 2 satallites. Line B was connected to just the work phone. Well we didn't thoroughly think it through as Line A is also connected to the satallite dishes which if not connected to a phone line charges us $10 (we have 2 receivers). What we were trying to accomplish at this point is reconnect Line A and then disconnect Line B. So we called back a few days later (this would be around the beginning of June). We were told it would be back on at midnight by the next day. Check the phone line, nothing. Ok, we will give it another day just in case. Checked the next day, nothing. Called Verizon and was told it would be on by midnight. Checked the next morning and nothing. In the mean time we are getting letters saying the phone line was connected. We are also getting voicemails asking for us to call them back to confirm we wanted the line connected. We have an order # and a confirmation #. Some people could not find the confirmation # or if they find it, they can't see any notes in regards to it. The same thing would happen when I gave them the order #. We would litterally call back everyday and sometimes at least twice in the same day. Everytime me or my wife would call in we would get different answers, sometimes different promises and promises broken. Sometimes a rep would read back to me the notes in their system (big mistake). Well they have recorded conversations that actually contradicts their notes and I asked on several occasions to have those recordings pulled (and of course they haven't been). They will tell you that phone calls are randomly recorded. This isn't true. I work in customer service. They are all recorded. Some get randomly pulled for quality review. A company isn't going to have some calls recorded. Just think if something were to go to court.... Company so and so, customer has all the documentation. Where is your documentation. Well the conversation didn't get recorded....That ain't gonna happen. A rep told me they would credit us for one day. ONE DAY. I don't think so. At that point we had been dealing with this issue for at least a week now. We do not have inside wire maintenance agreement which means if they do any work related to the wiring inside the house, they will charge $90 every 30 minutes. We were told by at least one rep (under recorded call) that any/all charges for repairs under line A and B would be waived. The connection fee would also be waived (found out later the rep noted for a $25 credit). Talked to another rep and they say Line A-no charges, Line B-charges unless if messing with Line A causes Line B to go out. After countless reps and supervisors in multiple depts....I would talk to a repair dept. rep who would say they have no authority to waive charges. Ok who does....so she sent me to her supervisor who also said they can't waive the charges. Then why did your rep say you could? supervisor said, billing dept can. Ok get me over there. billing dept is saying they have no authority to waive charges. WTF..... The problem with the line A after it they said it was reconnected was no dial tone and if you call into it, it would ring busy. This tells me whatever button they pushed at the office to reconnect it, they did not do it correctly as there was nothing wrong with the phones before we disconnected it. So after 2-3 weeks we finally got a tech out on Wednesday. He got it to where if you call, it would ring, but if you were to pick up the handset, no dial tone. He told my wife that he was going to mark his work order as completed and then for us to call Verizon to get inside wire maintenance and then tell them the phone line isn't working so it would be fixed for free. Some people can do that. We can't. Wife called Verizon back said it still is not working and she has to have a working line since uses it for work. The guy had left and I told my wife to check line B just in case. Sure enough it doesn't work which tells me the tech just switched the lines. Now at this point we have 2 non working lines. Another tech came out that day, confirmed the 1st tech did switch the lines. This tech fixed it to where we now have phone service on Line A on 3 phones (the jack for Line B actually has 2 ports so you can plug into Line A or B) but no satellite so it is partially fixed. He also gave us his supervisors phone # to call and talk about the wiring issues and related charges. This tech also said there is some bad wiring in the cat 5 wire. Whatever that means. Since that is inside the walls, we would have to charge you for it if we repair it, but no charges for what he did. A 3rd tech came out yesterday and said we came because we heard of the issues (sounds like they were just trying to help out). My wife said no because we don't agree to the charges (and were told by cust. reps there would not be any) So yesterday I called the tech supervisor. I don't know who this Jackhole think he is, but he was extremely rude. I do not take that so I gave it back. I have a call into his supervisor (who is supposed to call me back on Monday) because I will not tolerate anyone talking to me they way this guy did. I started talking to him about the situation. After only a couple minutes he said let me interuppt. He said he is familiar with the situation and he wanted for me to understand that they would charge for the repairs for any inside wiring. So I started asking questions since he was familiar with it. He said I don't know I have 125,000 customers. I asked if he thought (asking for his opinion) if the satellite company did the wiring. He said I don't know who wired the house. I didn't ask whether you knew or not, I asked if you thought the satellite company could be responsible for the supposedly bad wire. I do not believe it has anything to do with the wiring. The connections were just fine before they disconnected line A. He said what do you want me to do, go back to the office and look everything up. He said No I am not going to do that as he was at home. Well you said you were familiar with the situation. Either you are or you aren't. Which one is it? He reiterated again (very sternly) that anything related to the wiring they were going to charge us for it. I said they why when I call into Verizon they are telling me differently. He said, I don't know you probably just talked to some cust. service rep. I don't care if I talk to Obama. It is legally documented recordings. It if was said you are libel to do it. So at this point we are both hot. He said I told you I will personally be out tomorrow (better not be there when I am at home). I told him I didn't hear you say you would be at my house tomorrow. He said did you hear me this time. He also said did you hear me when I told you, you will be charged for fixing the wiring. I asked then why did someone come out to our house that day. He said I don't know, no one told me about it. I asked why is someone coming out on the 29th. I don't know....what do you want me to do about it. I have 125,000 customers. After a couple more minutes of this I finally said go ahead and come out. If there is anything that needs to be fixed related to the wiring then we will take it to the next step. He said consider it done. I was hot, very, very hot. I went out to mow the lawn to try and calm down. I couldn't do it. So I picked up the phone. The 1st person I spoke with at the Verizon office, I said I need to talk to the repair dept. No questions asked and got transferred. Next person. I don't want to talk to a supervisor. I want to talk to someone above the supervisor. Got the highest level management that I could (whatever level that was). I started going off that NO ONE EVER TALKS TO ME THAT WAY!!!!!. I explained the whole situation and what this Jacka$$ supervisor said. She agreed that they are professionals and he should not have acted that way. So I said she would contact his supervisor and he would call me today. I got a call today from that supervisors office stating he is out of the office and would call me on Monday. So the long and still never ending saga is still going on.

ok. Well that adds to the confusion. Sounds like they might be too short, but I already had one set of rope on each end going to a stake (see pics) so are you saying since I have 2 loops on each end I need 2 ropes on each end going to a stake?

Beat me to it. Just found it. Thanks. The one that says VRcards might have to be changed. It says free membership. Just a thought.

VentureRider merchandise area? I see the classified section, but not a merchandise area. Where's that at?

TopV. With the guide lines, one end attaches to the poles, where does the other end attach to? If I remember right each end has 2 loops so probably the 2nd set is for the guidelines you are mentioning. Thanks

There is some other things I wanted to get done, but I figure I would go ahead and post the pics.

When I get more time, I will post pics of my father's day weekend with my daugther and also pup in my pup tent. In high school I was part of the explorer scouts (basically a recruiting tool for the National Guard). We did camping so I have a military pup tent (assuming Army). I haven't had it out since high school but thought it would be fun for the kids to play in. Anyway I tried setting it up and did an ok job of it. Here is where some of you might have to break out your field manuals. LOL. Is there an SOP for setting up a military pup tent? For instance in order: Poles on each end, guy line on each end, ground stakes on each corner and 2 in the middle. My problem was that there was a bow in the middle and I just imagine the ridgeline should be straight. When I post the pics, you will see what I mean. Also what was used for ground covering and guessing it isn't waterproof, so what was put over it to keep the water out? Seems like I remember a rain poncho thrown over the top or used for ground covering and just snapped the poncho to the tent. Been a long time so I don't remember anymore. I don't know if there are any variations of military pup tents but, the tent itself it 2 halves that overlap in the middle and snap together. You have 2 holes on each end for the tent poles and a loop on each end for the guy line (I think that is what the rope is called). You have 3 holes on each side for the tent stakes (really 4 on each end if you include the holes for the flaps. There are some markings on the tent that I wonder if anyone might know about or how to find some info. about it. It says DR MO W2 2PEQ. The tent pole is in 3 sections on each end and all but one is stamped 1975. The other one I don't remember the date, seems like either in the 80's or early 90's.

06RSTDRider, By chance have pics of the pieces that were bent? I misaligned my lid a couple times recently. I was able to get the lid open each time after several minutes of trying. Now when it is unlocked if you push down the button, it stays down. If you lock it, the button moves up and down mostly freely. Thanks.

Friend of mine has I believe an 08 also. I know it is new but don't remember the year (08 or 09). His didn't work from the get go. Never used it before. When he tried for the 1st time, nothing. Dealer replaced the switch under warrantly and all is good now.

Here you go.

Nick, Sorry to take so long. Are you still looking for the stock 99 antenna? I will try and get pics up tonight, but yes I have one I could sell. Thanks Jerry.

The baffling looks like housing insulation on my previous bike with Vance & Hines. Just guessing it is housing insulation. Probably could buy some and wrap some tape around to keep it in place.

I use a Larin jack. It comes w/ an adapter plate w/ 4 v shaped pieces. Works for what I need it to, but not very sturdy so need to be careful what you do. When I had my Honda, a member on that forum I was one made a free standing stand like Carbon1. I could sit on the bike, tug, pull, etc. It was great. I am planning a carbon1 purchase in my future (just not sure when)

Nick, Looking for a stock '99 radio antenna? I switched to firestiks. I might still have my stock radio antenna. I will check tonight.

Kevin, Would that make it a YamaDavidson? LOL I test rode the bike tonight for about 10 minutes. No bouncing around. Also checked the air before and after the ride. It held the same PSI before and after. I am going to take a slightly longer ride on Saturday, but so far I think the spare is going to work out fine. If that holds I will be at a local benefit for a children's hospital on Sunday. It is pretty much an all day thing. S.Dawg, You are right, I did not buy the spare new. I actually bought it off e-bay. I asked the seller plenty of questions before I pulled the trigger. He answered them to my satisfaction that the shock was a good one (of course he could have lied in his answers but so far from today's short test ride, it doesn't seem so). It's possible on the one I just took off that the dealer messed up. I am not sure what they did to it before I bought the bike. If all still goes well this weekend, I might drill a hole in the old shock to see if the fluid is the same color as what was on the ground. That will tell me for sure if the shock was shot.

http://cgi.ebay.com/ebaymotors/Royal-Star-Venture-Antenna-Brackets-Poweramp_W0QQitemZ290320362976QQcmdZViewItemQQptZMotorcycles_Parts_Accessories?hash=item4398712de0&_trksid=p4506.c0.m245&_trkparms=72%3A1171%7C65%3A12%7C39%3A1%7C240%3A1318

W/ Bummer's help I replaced mine w/ Firestiks.

I didn't have a noisy shock while riding. I do know when I bought the bike, the dealer replaced the schrader valve. After that it seemed to hold air just fine. Never messed w/ air pressure after that. I would check it from time to time and it held. They could have done as you suggested w/ the hydraulic & fork oil?