My radio stoped working took it to the dealer the radio was shot. It was still covered by warranty. How the fun part the dealer had to remove the radio and send it to clarion . Clarion received the radio from the dealer on dec 6 2008 it took till jan 13 2009 to decide that it could not be fixed and sent a new one back to the dealer. My bike was at the dealers all that time. It was not the dealers falt they called clarion numberous times. I call clarion my self numberous times and even called the yamaha rep even they could not get them to move any faster. So expected your bike to be down for a long time. My bike is a 2006 venture and i had the same problem it just quit working.