Reminds me of the other day when I went up to Aircraft Spruce Canada to get the Plastifix and few other things. I new what I wanted and told the sales girl. She couldn't find it on her computer. Asked if I had part numbers. No I don't have part numbers! I want Plastifix, MEK, and 8 GA battery cable and ends. The problem was she didn't even now where to look on her computer! I had to show her where the stuff was on it!! She then says, "You know you could have ordered it online then came picked it up!!!!" My response, ":starz: Gee I thought you would KNOW where to look since you sell it every day!!!!!" I now have to order online. Go figure .