TomTom Rider 2 question

[Guest Dandy1]

Does anyone live near the Tulsa area who has a TomTom Rider 2 that I could look at. My Rider 2 works great in the car but will not charge the battery while on the bike. TomTom has sent me 2 new units and 4 docking stations and 2 power cables but it will still not charge while on the bike. It will charge on the home charger or in the car, just not on the bike. I have checked the voltage on the pins on the docking station on the bike and have good voltage (12.7 with the key off).

The unit reconizes it when it is snapped on the bike because it tells you to establish a bluetooth conection for sound but it will not charge the battery. I was wondering if anyone is familiar with this unit that might be able to tell me whats wrong or if they have had any problems like this. TomTom has been great to work but they keep sending me new parts that still don't work. Any ideas?

Thanks