Another HF motorcycle lift

[dna9656]

My financial adviser/manager (wife) has NOT consented to getting another HF lift (the older item number) as it's on sale this weekend.

I have to wait for until 2016. BTW I found this warning in my searches. I haven't had any problems with the HF lift I have had now for about a year.

 

The original lift is item number 68892; this is the one you want. BTW HF's item numbers are not part numbers; they code WHAT the item is of course but according to the HF person I spoke to yesterday the number has more to do with the item's place of origin.

 

http://www.m109riders.com/forums/showthread.php?t=179641

http://ngwclub.com/forum/viewtopic.php?f=13&t=48993

 

 

Edited November 21, 2015 by dna9656
denied aditional lift

[Great White]

I have no problem buying "made in China" stuff.

 

But I've always taken it as a "kit" rather than a finished piece.

 

Basically, you're buying the basic tool but you will need to clean it up or modify it a bit to work properly.

 

For example: I bought an x/y vice for my drill press. Upon getting it home I tore it down and had to rebuild the gibs and clean up the screw bearings. I also tear down any air tools I buy there before even running air through them. I've found everything from cast flashing to sand in them. Once cleaned up and dialed in, they work as good as any other name brand.

 

China stuff is cheap, but it's kinda like "some assembly required".

 

[rickardracing]

You can come and get my lift. It has 2 pumps......neither works.

[dna9656]

Do I detect a bit of regret, rancor, and dissatisfaction in the tone of your post?

[rickardracing]

Do I detect a bit of regret, rancor, and dissatisfaction in the tone of your post?

 

 

If your referring to me......why yes.......yes there is MUCHO GRANDE dissatisfaction with my lift. 2 pumps and neither works. Well worth the money savings. My wifes 750 Shadow Spirit is parked on it for winters storage. I will deal with this POS lift next year. I get PO'd everytime I look at it.

[dna9656]

If your referring to me......why yes.......yes there is MUCHO GRANDE dissatisfaction with my lift. 2 pumps and neither works. Well worth the money savings. My wife's 750 Shadow Spirit is parked on it for winters storage. I will deal with this POS lift next year. I get PO'd every time I look at it.

 

I know the feeling; I bought a 1.5 ton aluminum racing jack from them. I used it on an Olds Omega (curb wt was 3,000 lbs) when we did a front end brake job. When we jacked the front end up the frame of the jack bent. I took it back to HF, they asked if I bought the extended warranty, well; why buy an extended warranty on a floor jack; They last for years! Well the frame being bent didn't phase them at all. No extended warranty, no customer service. I said "So the fact that frame BENT means nothing to you? You see no safety issues here?"

They should have recalled the thing. So I said "you know, a jack whose frame bends under LESS than the rated load is a GD problem! It's a hazard; and if that jack collapses while in use HF is going to be liable...not to mention some one being hurt or killed. The store manager acknowledged all that without blinking an eye.

I left; leaving them the jack.

The bike lift has given me no trouble at all but there are guys like you than have had problems with them. I have a friend of mine here in my area had troubles with his HF lift. I suppose he took it back; he never talked about again other than to say he went out and spent the big bucks on another (different) unit.

Edited November 29, 2015 by dna9656

[MiCarl]

My HF lift quit rising when it was 3 weeks old. I was told that without the extended warranty I'd have to pay round trip shipping to have it repaired. I finally talked the store manager into a swap. But then I was not looking forward to loading it for the trip back. It occurred to me that there probably was just a check valve stuck so I kicked the **** out of the lift lever and it started working. Been fine for almost 8 years now.

 

HF is getting really bad about the extended warranty. This past fall I purchased their electric 5 ton log splitter (which is awesome!) and turned down the warranty 3 times from the cashier before another chimed in with what junk it was and can't get parts etc. etc. etc. I had to get down right nasty to get them to let me just pay and go.

Edited November 29, 2015 by MiCarl

[dna9656]

WTF?!

[MiCarl]

WTF?!

 

Not sure if this was about the incoherent first sentence in my post. I've edited to try and make it more understandable.

[dna9656]

Not sure if this was about the incoherent first sentence in my post. I've edited to try and make it more understandable.

 

I'm making an implied statement; I meant to say "That's NO KIND of way to treat a customer!" and "That is LOUSY customer service."

I'm not sure why we (the public) keep going back to HF. If Wal-Mart or Sears treated customers this way they wouldn't be here for very long.