Fulmar Helmet recall notice

[Eck]

I don't believe it. Something went right for a change my way..

I just got off the phone with Fulmer helmets and my wife's helmet and mine both have been recalled...

They were so nice.

She (Nicki) asked me to read the dates shown on the inside of the helmet, and then she said let me get you a Return Authorization number.

Just box them up and ship them back to us and we will destroy those and send you two brand new ones..

 

Only problem I ran into is they do not make the XXXL size any more in the silver color and they only make the XXXL in black.. So I will be getting two new black helmets..

 

Here is the info:

 

January, 2007

Dear Fulmer Helmet Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Subject: Helmet Recall

Reason For This Recall

Fulmer Helmets has decided that certain sizes of Fulmer AF-M Modus and SN-M Snow helmets failed to conform to Federal Motor Vehicle Safety Standard No. 218, “Motorcycle Helmets.”

The helmets affected are only the XL, XXL and XXXL AF-M Modus and the XL, XXL, XXXL SN-M Snow produced between November 2001 and April 2006. There is a manufacturer date under the helmet comfort liner that should be checked.

Consequences: In the event of a crash, the helmet may not provide adequate protection to the wearer, possibly resulting in injuries.

Compliance: The problem has been corrected on all Fulmer AF-M and SN-M helmets made after April 2006 and these newer helmets are in compliance with all Federal requirements.

Rider safety is our top concern and Fulmer is cooperating fully with the NHTSA.

What Helmet Owners Should Do

If you own an XL, XXL or XXXL size, check the manufacturer date under the comfort liner inside the helmet to see if the date is between November 2001 and April 2006.

If you have an affected helmet, call Fulmer Helmets at 1-800-489-2300 Monday through Friday 8:00 AM to 4:30PM CST. One of our customer service representatives will instruct you how to receive a new helmet.

What Fulmer Will Do

Fulmer will send you a UPS “call tag” to pick up your helmet at no cost to you after you package it. When we receive your helmet, we will replace your non-compliant helmet with a compliant helmet of the same size and model at no cost to you.

We apologize for this inconvenience but wearer safety is our first concern and we want you to have a safe ride.

If you have any problems with replacement of your helmet you can contact the NTSA at the address below.

Administrator

National Highway Traffic Safety Administration

400 Seventh Street, SW

Washington, DC 20590

Or call toll-free the Vehicle Safety Hotline at 1-888-327-4236. (TTY: 1-800-424-9153) or go to http://www.safercar.gov.

Edited March 4, 2015 by Eck

[djh3]

WOW they are going to replace a10yr old helmet?? Sugested life of most helmets is only 5yr I think. Thats pretty good in my book. I had a fulmer years ago. Was a pretty comfy well fitting lid.

[Eck]

WOW they are going to replace a10yr old helmet?? Sugested life of most helmets is only 5yr I think. Thats pretty good in my book. I had a fulmer years ago. Was a pretty comfy well fitting lid.

 

Yep, she even mentioned that it was 10 yrs old...I told her (which is true) that I bought one for me and one for my wife at the same time, same place at the YAMAHA dealer in Cullman, Al the same day I bought my 05 RSV. As most everyone here knows, my wife's has only rode with me three or four times and the helmet has been sitting on a shelf in the helmet bag all these years.. Mine on the other hand was used a lot more, but I most always were my half helmet. I would always take the flip/full face helmet with me on trips and only used it if I was caught in the rain so it had some use, but it was never worn on every ride I went on. She told me she didn't care if it was used every day or if it sat on a shelf, but asked me to return them both so that they could destroy them and send me replacements. Pretty darn nice of them I must say. Customer service that I was used to back in the day...

 

I posted this recall just in case others here have the same type of helmet so they could exchange theirs too.

 

Eck

[djh3]

Thats excellent PR if you ask me. Especially after some of the moaning and groaning I head at beginning of the year with guys trying to get Gerblings heated gear warranted. Its supposed to have a "lifetime" and I guess they sold and sold and now current owners of company say TS we didn't make that claim.

[bongobobny]

Hmmm, I had a Fulmer about 20 years ago, wonder if I can get a new free one?!!?

[BlueSky]

How did they know you bought a Fulmer helmet?

[Eck]

How did they know you bought a Fulmer helmet?

 

They didn't....I ran upon the helmet recall on the intranet.

After reading it, I went out and looked at the dates in the two helmets I had and wha-lah, the numbers matched, so "I" called them and told them I have two helmets.. The rest is history.