Computer problem more info

[Venturous Randy]

It looks like the problems I am having of the back button not working on most sites appears to be related to two ad programs called Coupon Companion Plugin and Strongvault or Stronghold Online Backup. The coupon thing is constantly having advertisements pop up and also causing other computer problems. This thing is so entwined in my computer that the uninstall mode does not remove anything.

Anyone familiar with this?

RandyA

[Jayceesfolly]

Randy:

 

I had the Coupon thing in my system also and used the add & remove program in the Control Panel. (I assume you are using Windows). That took care of the problem for me.

 

Jim

[SilvrT]

download and run both ccleaner and spybot S&D

[Venturous Randy]

download and run both ccleaner and spybot S&D

 

Well, I installed both and did all the scans and stuff and rebooted and there is absolutely no difference.

When I hit my back button on many sites, the only thing that happens is the advertisement for Coupon Companion Plugin will blink and usually change advertisements. I have gone through the uninstall on this and it does say that it is uninstalled, but it is not.

RandyA

[Prairiehammer]

Randy,

If using FireFox: instead of clicking on the BACK button, click on it and hold till the history drop down menu appears, then slide the cursor down to the last desired page and click it. This bypasses all the ad type pages.

 

Also, try the uninstall instructions for Coupon Companion here:

 

http://malwaretips.com/blogs/remove-coupon-companion-ads/

[SilvrT]

Well, I installed both and did all the scans and stuff and rebooted and there is absolutely no difference.

When I hit my back button on many sites, the only thing that happens is the advertisement for Coupon Companion Plugin will blink and usually change advertisements. I have gone through the uninstall on this and it does say that it is uninstalled, but it is not.

RandyA

 

Try booting in Safe mode and then uninstalling it.

 

Also, look over this as apparently there is more to do than just "uninstalling" it.

 

http://malwaretips.com/blogs/remove-coupon-companion-ads/

[dacheedah]

Is it sending you harbor freight coupons??

[Mike G in SC]

Like CCleaner and Spybot, some more useful FREE cleanup stuff:

And I run them in listed order.

 

1st RKILL - DOS level program to stop a Trojan from running. It will not clean it but can stop it.

 

2nd TDDSKILLER (from Kaspersky) this can find stuff the others can't. This can remove what RKILL stopped.

 

3rd MALWAREBYTES good virus finder.

(at this point, run your existing AV scan, it may do it's job.)

 

4th JETCLEAN - this one also has a good UNINSTALL tool, this may remove something that Add/Remove cannot.

 

5th Complete Internet Repair Kit - a good one to fix IE Explorer

(this has several options, I normally just check the IE Explorer option, unless I am getting nowhere)

This has helped me when I could not get MS updates to run, or an AV program to pull in updates.

 

Get most of these at Major Geeks, but the TDDS Killer from Kaspersky.

 

And always, your Accessories/system tools - Disk Cleaner and Defrag (run it anyhow even if not required)

And, while in IE, your tools, internet options, delete (select all options if needed, you will loose stored passwords).

You can also run the IE Reset from the advanced tab. Can also find this in control panel, Internet Options if you want to do it without opening IE.

 

I have salvaged a few very sick processors with these.

 

This should keep you busy,,, might forget what you went there for!

 

And, I have started using WEB ROOT for my AV (have installed about 30 copies at work, several home & friends. Small footprint, cloud updates.

 

Mike G

Edited April 4, 2013 by Mike G in SC

[SilvrT]

Like CCleaner and Spybot, some more useful FREE cleanup stuff:

And I run them in listed order.

 

1st RKILL - DOS level program to stop a Trojan from running. It will not clean it but can stop it.

 

2nd TDDSKILLER (from Kaspersky) this can find stuff the others can't. This can remove what RKILL stopped.

 

3rd MALWAREBYTES good virus finder.

(at this point, run your existing AV scan, it may do it's job.)

 

4th JETCLEAN - this one also has a good UNINSTALL tool, this may remove something that Add/Remove cannot.

 

5th Complete Internet Repair Kit - a good one to fix IE Explorer

(this has several options, I normally just check the IE Explorer option, unless I am getting nowhere)

This has helped me when I could not get MS updates to run, or an AV program to pull in updates.

 

Get most of these at Major Geeks, but the TDDS Killer from Kaspersky.

 

And always, your Accessories/system tools - Disk Cleaner and Defrag (run it anyhow even if not required)

And, while in IE, your tools, internet options, delete (select all options if needed, you will loose stored passwords).

You can also run the IE Reset from the advanced tab. Can also find this in control panel, Internet Options if you want to do it without opening IE.

 

I have salvaged a few very sick processors with these.

 

This should keep you busy,,, might forget what you went there for!

 

And, I have started using WEB ROOT for my AV (have installed about 30 copies at work, several home & friends. Small footprint, cloud updates.

 

Mike G

 

Be careful when downloading/installing these programs because some of them will also install a bunch of other crap that you might not want. I downloaded JetClean from CNET and if I hadn't been READING THE SCREEN PROMPTS ... I would have had a couple other unwanted crap put on my computer when all I really wanted was just the JetClean app.

 

Always, ALWAYS, read the downloader/installer prompts and choose wisely.

[ToyOdie]

Before you start running a bunch of other programs (all of them good sugestions), Did you delete any part of the program manually by going into windows explorer. For example deleting a folder with the program name? If you did then the only way to get it off is to reinstall the program again in the same location and then use the Add/Remove Program control panel to remove it. Windows thinks the program is gone if it cant find all the components. This holds true for the uninstaller that came with the program too.

[Mike G in SC]

Be careful when downloading/installing these programs because some of them will also install a bunch of other crap that you might not want. I downloaded JetClean from CNET and if I hadn't been READING THE SCREEN PROMPTS ... I would have had a couple other unwanted crap put on my computer when all I really wanted was just the JetClean app.

 

Always, ALWAYS, read the downloader/installer prompts and choose wisely.

 

Agreed on that. I used to trust CNET,, not lately. I didn't care for Major Geeks but have headed there lately. Shame they don't simply give you just what you came for without putting "mines" out.

But once I have these tools, they are problem free.

[Guest tx2sturgis]

Like CCleaner and Spybot, some more useful FREE cleanup stuff:

And I run them in listed order.

 

1st RKILL - DOS level program to stop a Trojan from running. It will not clean it but can stop it.

 

2nd TDDSKILLER (from Kaspersky) this can find stuff the others can't. This can remove what RKILL stopped.

 

3rd MALWAREBYTES good virus finder.

(at this point, run your existing AV scan, it may do it's job.)

 

4th JETCLEAN - this one also has a good UNINSTALL tool, this may remove something that Add/Remove cannot.

 

5th Complete Internet Repair Kit - a good one to fix IE Explorer

(this has several options, I normally just check the IE Explorer option, unless I am getting nowhere)

This has helped me when I could not get MS updates to run, or an AV program to pull in updates.

 

Get most of these at Major Geeks, but the TDDS Killer from Kaspersky.

 

And always, your Accessories/system tools - Disk Cleaner and Defrag (run it anyhow even if not required)

And, while in IE, your tools, internet options, delete (select all options if needed, you will loose stored passwords).

You can also run the IE Reset from the advanced tab. Can also find this in control panel, Internet Options if you want to do it without opening IE.

 

I have salvaged a few very sick processors with these.

 

This should keep you busy,,, might forget what you went there for!

 

And, I have started using WEB ROOT for my AV (have installed about 30 copies at work, several home & friends. Small footprint, cloud updates.

 

Mike G

 

Or, just load Linux on that computer and be done with it.