Sargents Cycle Products A+ Customer service

[1BigDog]

A few months ago I bought a Saddlemens seat from the classifieds here. It had a separate

trunk seat back cover, which needed to be installed over the old pad. After removing the old cover with its 100 staples (or so it felt) I tried to staple the new cover on. My old staple gun just wasnt up to the task. I called a local auto upholsterer who quoted me a price of 80 bucks an hour. So, it would probably have run me about 40. I tried Sargents Cycle, which is located here in town and the guy said to come on by right now and they will take care of it right away. Cost would only be about 15 bucks. I got there about 1:30 and at 1:40 I had my pad back, looking like it came from the factory. They even steamed it to fit nice and snug. Took out my money and he waved me off. No charge, just remember us in the future. I gave him a tip to give to the installer and we argued about that. He finally took it and off I went. Everyone who passed me in the show room asked if I was being helped while I was waiting. Customer service really impressed me there and they had some really nice seats. I never asked if they had Venture seats but I am going back to them this week to see if they can fit the saddlebag lid covers I have on properly so ill ask them about seats for our bike.

 

http://www.sargentcycle.com/