Zane Posted September 18, 2011 Author #26 Posted September 18, 2011 its my understanding that its in the shop already. im not laughing, cuz my blonde is broke, but just sayin....... Yeah Mike it is, the stator burnt out, so I called the Stealer and the sales manager said he would have picked it up and I waited and waited and waited.....then I called and talked to the service manager cause the sales manager was busy with another suck.....sorry sale. The service manager said 'uhhhh, got no order here to pick your bike up', so I told him to tell the sales manager to shove his dealership you know where! Forunately I have a local Harley shop (not dealer) in my neighborhood and he has it! I won't name the dealer, cause that would be sour grapes and would do no good anyhow but the dealer is in Brandon Florida.....OOOPS! My bad! Honest, it just slipped out!
myminpins Posted September 18, 2011 #27 Posted September 18, 2011 So you bought this bike 12 days ago, the stator is toast and the dealer won't fix it for you? Didn't it come with at least a 30 day warranty? (used bikes around here from dealers come with 30 day warranties, usually not worth a thing but in this case...) I'd be REALLY ticked!
Zane Posted September 18, 2011 Author #28 Posted September 18, 2011 So you bought this bike 12 days ago, the stator is toast and the dealer won't fix it for you? Didn't it come with at least a 30 day warranty? (used bikes around here from dealers come with 30 day warranties, usually not worth a thing but in this case...) I'd be REALLY ticked! Oh yeah......Ticked ain't the word! But screw me once, shame on you....etc, etc!
myminpins Posted September 18, 2011 #29 Posted September 18, 2011 I'd actually probably try to see if anyone in the media was interested. That is really, really, REALLY lousy service for a dealership. Even used CARS get 30 day guarantees now (from dealers). I hope you get it fixed without too much $$$$ Sorry you got betrayed
Yammer Dan Posted September 18, 2011 #30 Posted September 18, 2011 Never had one and never will! (The Hardley attitude that is) See ya at the donut shop as was mentioned! Donuts and Ice Cream!! Can't get no better than that!!
Zane Posted September 18, 2011 Author #31 Posted September 18, 2011 I'd actually probably try to see if anyone in the media was interested. That is really, really, REALLY lousy service for a dealership. Even used CARS get 30 day guarantees now (from dealers). I hope you get it fixed without too much $$$$ Sorry you got betrayed Need to clarify something. The sales manager did the poor service, they didn't refuse to take the bike, said they would pick it up the next day, but I have waaay too much pride to deal with someone that does me like that. I won't do it! So it's gonna cost me for my pride. That said I don't want to slam the dealer too much. Just the sales manager. I'd let them do the work if I got over the insult (but I'm not likely to do that), I just wouldn't recommend anyone BUY from them! There now I feel soooo much better!
reddevilmedic Posted September 18, 2011 #32 Posted September 18, 2011 unfortunately, sales managers are interested in just that, SALES. even though most of the money the dealer makes is in service and parts. my family has been a ford, lincoln-merc dealer since 1955. i chose the military route, less stress, and i got to retire already, albeit a broken back, but still.....
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