Great Service in Columbus, Ohio

[kkent66]

I have owned 3 different Yamaha Motorcycles the last 15 years. Since 2007 I have been riding a 2006 RSV. I love the bike and have put 34,000 miles on the bike. I had been taking my motorcycle to the same dealer in Columbus for 14 years. I had always received more than adequate service even though the prices were a little high. Last summer the service department went through a change and the quality went straight downhill. My bike was in the shop 4 straight weeks last summer because they cracked a tab on my fairing, forgot to order a few parts, and for the most part were about as rude to me as anyone has ever been. I had been in contact with Yamaha customer relations and they recommended I take my bike to the Iron Pony for regular maintenance. I dropped my bike off there last week to have the steering head bearing looked at, valve adjustment, carb sync, oil change, and overall inspection. This has been by far the best service experience I have had to date! Their prices are ½ of what I was paying, they are professional, polite, and very knowledgeable. Chris, the assistant service manager, was able to replace my steering head bearing under factory warranty. I was very appreciative of this as my warranty expires in 4 weeks. I strongly recommend this service department and look forward to them keeping my bike running well and safe!

[Seaking]

Awesome to hear.. I wish I could say the same for around here.. two dealerships and both failed me when I took my bike there for service etc.. they simply don't see these bikes enough to do the job right.. so I either do most of it myself or take it to an independent shop who I trust to be diligent when working on the bike.. so far so good..

 

Thanks for the info!