Dave77459 Posted May 5, 2011 #1 Posted May 5, 2011 A little over three months after she went into the shop, I rode Roxie home tonight. If you haven't followed the saga, she broke a rod, which then broke out of the crankcase. Because this is so exceedingly rare, there was an initial delay on how to process it. Then there was slow work as parts were measured, ordered, and then more measurements and orders. Three months is a long time when you miss your entire Spring riding season. As of now, the repair is being covered under warranty. The dealer has had problems in the past with getting paid (warranty authorisation revoked after the fact), and hasn't been paid on this repair yet. Payment generally lags repair completion by several days, and it is longer than that already. Rather than hold Roxie hostage, she has been released into my custody. The dealer said they couldn't figure out why the battery gauge wasn't working. I reckoned I could figure that out, so I rode away. Happiness! Owen saw her idling last week. He reported that they were tracking down some popping on deceleration. I thought that explained the delay, but I suspect that it was all about the lagging payment. Because, she popped like a mis-timed Harley on the way home. I need to ask my wife if she saw flames coming out the tailpipe, because that's how it sounded. I also noticed that the passing lamps were out. *sigh* I parked in the driveway to clear out a berth in the garage. Then she didn't start. :mad: A call to Squidley tracked down the problem: they hadn't tightened down the positive battery cable! While under the seat, I fixed the battery gauge and passing lamp issue: they had removed the fuse! I wonder if they did that to prevent battery drain? I wonder if a loose battery cable can cause backfiring? She didn't backfire when I ran her after tightening the battery. Over the weekend I'll give her a good cleaning (she still has oil from the blow up covering her shiny bits) and check out what they did. Oh yeah, and I'll put some miles on her! Dave PS, I am attaching the list of the parts they bought and labor used.
Flyinfool Posted May 5, 2011 #2 Posted May 5, 2011 Glad to hear she is finally home. That is quit a list of parts. Did they mention what the dollar value of the job was? I still wonder if it would have been more cost effective To drop in a crate motor vs dealer rates to build the engine from scratch.
Globewalker Posted May 5, 2011 #4 Posted May 5, 2011 Congrats Dave! That was a long time and that's a lot of parts.. I've been watching your saga and what Yamaha will do for you, as mine is still under warranty. I now worry that I if I use a non Yama oil filter that I may have problems.. Glad you got it back and hope you get the kinks out of it. Keith
Dave77459 Posted May 5, 2011 Author #5 Posted May 5, 2011 Glad to hear she is finally home. That is quit a list of parts. Did they mention what the dollar value of the job was? I still wonder if it would have been more cost effective To drop in a crate motor vs dealer rates to build the engine from scratch. I think it would be cheaper. Doesn't look like they re-used all that many parts after all. I hope I never have to face how much they spent! Congrats Dave!! A long time coming!! Thanks Kreg!
wes0778 Posted May 5, 2011 #6 Posted May 5, 2011 As of now, the repair is being covered under warranty. The dealer has had problems in the past with getting paid (warranty authorization revoked after the fact), and hasn't been paid on this repair yet. Payment generally lags repair completion by several days, and it is longer than that already. Rather than hold Roxie hostage, she has been released into my custody. I'm not a lawyer, neither do I play one on television... In my dealings over the years administering warranty, I'll tell you that my experience is that once the dealer tells YOU that a repair is covered they have entered into a binding verbal contract with you. What ever happens between the dealer and the factory after it is agreed to be warranty does not affect the dealers contract with you. Just my
Owen Posted May 5, 2011 #7 Posted May 5, 2011 I'm really happy for you Dave! I felt all along Yammie and that dealer would do the right thing. Welcome home Roxie! iPhone * Tapatalk
friesman Posted May 5, 2011 #8 Posted May 5, 2011 Fantastic that you finally have Roxie Home!!!! Enjoy your weekend together and I hope your weather stays sunny for you so you can some great make-up sessions together....lol Brian
oldgoat Posted May 5, 2011 #9 Posted May 5, 2011 treat her like the wife you allways wanted.. nice to see shes back home where she belongs..
BuddyRich Posted May 5, 2011 #10 Posted May 5, 2011 Glad your back on the road Zip...:rotf:I think that's your new name... You made reservations for Leakey this Nov yet ?
LilBeaver Posted May 5, 2011 #11 Posted May 5, 2011 A little over three months after she went into the shop, I rode Roxie home tonight. ... As of now, the repair is being covered under warranty. The dealer has had problems in the past with getting paid (warranty authorisation revoked after the fact), and hasn't been paid on this repair yet. Payment generally lags repair completion by several days, and it is longer than that already. Rather than hold Roxie hostage, she has been released into my custody. ... I wonder if a loose battery cable can cause backfiring? She didn't backfire when I ran her after tightening the battery. ... PS, I am attaching the list of the parts they bought and labor used. AWESOME NEWS Dave!!! Happy you've got it back! As for the not getting paid on a warranty thing or whatever, quite frankly that is THEIR problem NOT yours. HOWEVER, unfortunately sometimes that is all franchisees can do is pass the responsibility on to the customer. Especially on a 'big ticket' deal like this. Lots and lots of time went into your bike that could have been spent raking in the dough on ail changes and such... Regardless, YOU have the bike now, so that counts for something. Hopefully they did a nice job with everything and actually did what is listed on that long list of stuff. As for the loose battery cable - poor electrical connections can do ALL SORTS of fun stuff. So who the heck knows. Now keep all of your parts INSIDE the motor this time, eh?
SilvrT Posted May 5, 2011 #13 Posted May 5, 2011 Glad to hear your scoot is back on the road but isn't that a bit of an extreme process to get rid of the clutch basket whine??? ps, did it work?
gunboat Posted May 5, 2011 #14 Posted May 5, 2011 dave glade to hear your roxie is back home. now get some ride time in. it's been a long 3 months. reguards don c.
steamer Posted May 5, 2011 #15 Posted May 5, 2011 As of now, the repair is being covered under warranty. The dealer has had problems in the past with getting paid (warranty authorization revoked after the fact), and hasn't been paid on this repair yet. Payment generally lags repair completion by several days, and it is longer than that already. Rather than hold Roxie hostage, she has been released into my custody. I'm not a lawyer, neither do I play one on television... In my dealings over the years administering warranty, I'll tell you that my experience is that once the dealer tells YOU that a repair is covered they have entered into a binding verbal contract with you. What ever happens between the dealer and the factory after it is agreed to be warranty does not affect the dealers contract with you. Just my I work for a John deere dealership and I know for a fact that if a dealer tells you that it's covered under warrenty then it's thier problem.If they come after you for payment,get a lawyer.The dealer made the commitment to make the repairs under warrenty.It is between the dealer and yamaha.NOT YOUR PROBLEM.
Dave77459 Posted May 5, 2011 Author #17 Posted May 5, 2011 CONGRADS! Now go ride her! I rode her to work today! Felt so good! Dave
ediddy Posted May 5, 2011 #19 Posted May 5, 2011 Glad you got your bike back. I find it hard to believe that yamaha would say something is covered under warranty and then back out. There had to be something the dealer did or didn't do for yamaha not to pay. I've probably had more experience with yamaha and warranty work than anyone on this site and I nor my dealer ever had a problem with warranty work. I'm not saying you don't know what you are talking about, I am saying I don't believe the dealer when they say they didn't get reimbursed from yamaha.
Guest PlaneCrazy Posted May 5, 2011 #22 Posted May 5, 2011 Glad to see you have your baby home again and the "Saga" has come to an end As for the loose connector.. ya, a poor battery or loose connector can cause all sorts of running issues. Also, don't forget to give your newly rebuilt engine a proper break in period....
cecdoo Posted May 5, 2011 #23 Posted May 5, 2011 Glad to hear you finally got her back, hope its the last of your bike problems:fingers-crossed-emo:080402gudl_prv: Craig
straycatt Posted May 5, 2011 #24 Posted May 5, 2011 Did they make a determination as to the cause of the meltdown, or are you not able to say?
pktexas Posted May 5, 2011 #25 Posted May 5, 2011 Glad to hear you gotta her back. Now lets do lunch next week at Sam's Boat. We can park in the Harley spots.
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