BEER30 Posted May 2, 2011 #1 Posted May 2, 2011 Last week I called J&M about a headset that was way out of warranty (bought in '07) and that the upper portion of the cable's wire had broken internally. They told me to ship it to them and they would look at it and give me a repair cost. I sent it out Priority mail and in 2 days received an e-mail in the a.m. that they received. Another e-mail later that afternoon that they shipped back a NEW headset !!!! Received it today and I can tell you that their customer service was great. I was looking at a replacement cost of $170-ish. Thanks J&M !! BEER30
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