BEER30 Posted May 2, 2011 Share #1 Posted May 2, 2011 Last week I called J&M about a headset that was way out of warranty (bought in '07) and that the upper portion of the cable's wire had broken internally. They told me to ship it to them and they would look at it and give me a repair cost. I sent it out Priority mail and in 2 days received an e-mail in the a.m. that they received. Another e-mail later that afternoon that they shipped back a NEW headset !!!! Received it today and I can tell you that their customer service was great. I was looking at a replacement cost of $170-ish. Thanks J&M !! BEER30 Link to comment Share on other sites More sharing options...
warriorhoneybee Posted May 2, 2011 Share #2 Posted May 2, 2011 sweet!!!!! Link to comment Share on other sites More sharing options...
bongobobny Posted May 2, 2011 Share #3 Posted May 2, 2011 Yah!! They are a class act fer sure!!! Link to comment Share on other sites More sharing options...
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