Aussie Annie Posted October 26, 2010 #1 Posted October 26, 2010 I want to purchase a knee brace from a U.S. company: http://www.allegromedical.com, but they don't ship to Australia. Not responding to my emails after initial one saying no shipping to Oz. Can any one assist with purchase and shipping to me:confused24: I will paypal funds to cover all costs.:bowdown: Info for brace: Adjustable post-operative knee brace [long,cool22.5"] ID# 204562 $US129.63+shipping **Wish to also purchase extra leg strap if possible?
Hummingbird Posted October 26, 2010 #2 Posted October 26, 2010 Annie - if the problem is they WON'T ship to OZ and not CAN'T ship because of tariffs, I would be happy to take care of it. I"ll go over to the Post Office this morning and see what I need to do. Dick
Hummingbird Posted October 26, 2010 #3 Posted October 26, 2010 Annie - I went to the site but didn't see extra leg straps ? Is it something I would have to ask for ? Perhaps I should call them when they open -
Aussie Annie Posted October 27, 2010 Author #4 Posted October 27, 2010 Thank you so much Dick You would have to ask if I can purchase an extra strap [sorry] I just wanted the extra adjustment, if possible, especially over the calf area of my leg where the bone graft is. Thank you for all your kind assistance Love this place
Guest Posted October 27, 2010 #5 Posted October 27, 2010 Working for the Post Office I can see no reason why it couldnt be shipped to OZ. They probably dont want to deal with the customs paperwork. Are there no other US sources for this item, Annie? I would have a hard time ordering from a company that wont respond to your emails, but im just a bit of a hard nose anyway.
Rick Butler Posted October 27, 2010 #6 Posted October 27, 2010 You know, This company probably only uses UPS or FedEx as their shipper of choice. And after the few times I have used these carriers to ship to Canada and Australia, I will never use them again (UPS charges the recipient a broker fee of around $25). This is where our postal service (USPS.com) comes to the rescue with a simplified process to ship to these locations at a resonable cost. Rick
Hummingbird Posted October 27, 2010 #7 Posted October 27, 2010 Annie - there are 4 options available with that unit - I need to know which brace you want. Go to the web site and click on choose options, you'll see the 4 - I was ready to order tnen he asked which option ??
sgn Posted October 27, 2010 #8 Posted October 27, 2010 Annie, Some of my have used these folks and report great service, and they DO ship to anywhere. Also have a price match - see their FAQ section. http://www.kneeshop.com/ Steve Neal
Aussie Annie Posted October 28, 2010 Author #9 Posted October 28, 2010 Annie - there are 4 options available with that unit - I need to know which brace you want. Go to the web site and click on choose options, you'll see the 4 - I was ready to order tnen he asked which option ?? Sent you an email Dick. Size of brace is on my first post [long, cool 22.5"]
Hummingbird Posted October 28, 2010 #10 Posted October 28, 2010 got the email and re-read the original post. I guess I'm just as - well, I need to slow down, I'll get it ordered today. pm you're mailing addy Dick
Hummingbird Posted October 28, 2010 #11 Posted October 28, 2010 Annie - it's ordered and should be to me this time next week.
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