Zumo 550 locks up

[MasterGuns]

It has happened two or three times now. I'll just be riding along and look down at my Zumo 550 and notice the screen has locked up. I can't even turn the thing off when that happens. To fix the problem I must remove the unit from it's mount then remove the battery. Once the battery is reinstalled it works like new. WTH! Anyone experience this? What's the fix? or should I just get a 660?

[rumboogy]

Did you do a master reset? Do you have the latest software?

[Mariner Fan]

I had the same thing happen to mine. There was another way to reset it without pulling the battery. I think you pushed the upper and lower left buttons at the same time. I got the info at Zumo forums.

 

Mine ended up quitting completely after awhile. Garmin replaced it for free and the new unit seems to be much better.

[dave_wells]

Mine did that a couple of times and removing the battery was the only thin to reset it

 

Has not done it in a few

The battery is shot now.

 

Dave

[BEER30]

I'm on my 3rd Zumo 550. And to say, Garmin treated me well ! I have only had one to lock up once and that was the one I have now. I have not had any issues with this one unit to date except the lock up at which it was a very HOT day and while coming back from Rollin Thunder. With 50 or so bikes waiting to get fuel, more engine heat made the Zumo even hotter. I was wearing a cooling vest and had another in the BEERCART's cooler. I simply wrapped the Zumo in the extra cooling vest and within a minute, it went back to full operation. Coming back from vacation on I-95 in NC, it was hot again and got stuck for awhile in road construction (10 mile backup moving at a snail's pace) , I noticed the Zumo was responding slower and yes it was getting HOT again. So I decided to drive the shoulder at 15 mph till we got to an exit to take the back roads. After we started moving, the Zumo went back to normal. I would say at least in my circumstances that it was the heat .

 

 

BEER30

[Monkei]

It has happened two or three times now. I'll just be riding along and look down at my Zumo 550 and notice the screen has locked up. I can't even turn the thing off when that happens. To fix the problem I must remove the unit from it's mount then remove the battery. Once the battery is reinstalled it works like new. WTH! Anyone experience this? What's the fix? or should I just get a 660?

 

I had some issues like yours ... the first thing I did was turn off my bluetooth to my phone. That solved the freezing up ... I then made sure my hardware updates were current.

[Midnight]

Mine froze once. Called Garmin. They recomended I run the software update. Updated and have not had problem since.

[geep]

Mine froze once. Called Garmin. They recomended I run the software update. Updated and have not had problem since.

 

I am on my second 550...well actually maybe 3rd (awaiting repair reply from Canadian repair center)

My first 550 lasted 3 years, it died in May of this year, sent it back for an exchange unit for $160 bucks which I thought was a good deal, it lasted 3 uses and it died..and when I say died..locked up, no soft reboot, hard reboot, batteries removed overnight etc. would help

 

I am seriously considering just going to a automotive gps like a 265WT and a Zip Loc bag for rain protection, has anyone used a 2xx Nuvi on a bike and would like to comment?

[Roadhand]

Mine is about 1 year old and it just quit talking to me last week.

I was going to remove the battery but it must have decided to make up with me andit is now working (talking) OK

 

Don't know what to say about it.

[jlh3rd]

i' use the 265wt.............but this is my second unit, as the first one started screwing up.............garmin gave me a "new" one....i just happened to be in ottawa, ks...and pulled into garmin's headquarters.........so far the second one is working....understand that the screen washes out in bright sun....but i like it....

[relic]

I am on vacation now and my zumo has quit? The touch screen is not responding and looks brown on view side as if stuck. I have tried everything and believe it is in need of repair? I tried screen calibration and every boot possible. I,m not happy! have to send it in when I get home!!!!

 

I am on my second 550...well actually maybe 3rd (awaiting repair reply from Canadian repair center)

My first 550 lasted 3 years, it died in May of this year, sent it back for an exchange unit for $160 bucks which I thought was a good deal, it lasted 3 uses and it died..and when I say died..locked up, no soft reboot, hard reboot, batteries removed overnight etc. would help

 

I am seriously considering just going to a automotive gps like a 265WT and a Zip Loc bag for rain protection, has anyone used a 2xx Nuvi on a bike and would like to comment?

[Sleeperhawk]

So far, no issues with my 550 after 2 years of use. But one thing I do is cover the entire unit in a cheap baggy to keep the dust, rain, bugs and general road grime out. Again no issues, no lock ups, just keeps on telling me wrong turn or I left the Mechanic at the last gas station.

[geep]

So far, no issues with my 550 after 2 years of use. But one thing I do is cover the entire unit in a cheap baggy to keep the dust, rain, bugs and general road grime out. Again no issues, no lock ups, just keeps on telling me wrong turn or I left the Mechanic at the last gas station.

 

a baggie on a Zumo? IMO that kinda defeats the whole purpose of a motorcycle friendly GPS....although considering the track history of my Zumo, I can see a baggie on a 265WT in the near future

[relic]

I am on my second 550...well actually maybe 3rd (awaiting repair reply from Canadian repair center)

My first 550 lasted 3 years, it died in May of this year, sent it back for an exchange unit for $160 bucks which I thought was a good deal, it lasted 3 uses and it died..and when I say died..locked up, no soft reboot, hard reboot, batteries removed overnight etc. would help

 

I am seriously considering just going to a automotive gps like a 265WT and a Zip Loc bag for rain protection, has anyone used a 2xx Nuvi on a bike and would like to comment?

 

Sent mine in today so we will see what happens 3yrs old $1100 new. I'm not too happy. I like the unit when it worked and will miss it if they can't fix it.

I bought a Nuvi 255w for $120 while on vacation to use and now a backup if mine comes back. They still want over $700 new for the Zumo so I can't see that if they only last 3 yrs?