weird problem with passenger head set

[Gary N.]

Seems like when ever we slow down to take a turn or come into a town Mary's headset starts cutting out from one side to the other. That's how she explained it to me. It just about drives her nuts. Once we speed up again it's OK. Only thing I can think of is to grease up the connections. I guess we could swap head sets to see if the problem follows. Anybody got a better idea?

[BuddyRich]

I would probably try which ever is easiest first but would try both. I remember Jude's having a problem with the J&M at the helmet connection. Don't remember how I fixed it but slapping the helmet a couple of times showed where it was. You shoulda seen the look on her face the first time I did it. I duck pretty fast......

[Gary N.]

I think the easiest thing to try first is to let Mary use the IMC headset with the half helmet and see if it does the same thing. If it doesn't then we can narrow it down to the J&M in her helmet.

[gibvel]

Like you said, maybe the connection under the Passenger seat. Mine kept coming apart so I took it apart, greased it and then fashioned a "device" to hold them together with 4 cable ties.

[OutlawRider]

Don't slow down....

[chabicheka]

[sarges46]

Mine was doing that as well Gary. It turned out to be the cord, it had a bad wire in it from bending too much I guess. It was bad right near where it connects to the helmet.

 

Bought a new cord and all was well.

[Naugh-T]

No I think the back seat is trying to tell her to ride her own, maybe if she uses it on a different bike it might work:banana: Rhonda

[Marcarl]

No I think the back seat is trying to tell her to ride her own, maybe if she uses it on a different bike it might work:banana: Rhonda

Oh Oh, now we have us another would be fixit person trying to gte her two cents,,,,, Brad, better find her a new job,,,quick.

[Gary N.]

No I think the back seat is trying to tell her to ride her own, maybe if she uses it on a different bike it might work:banana: Rhonda

 

Oh Oh, now we have us another would be fixit person trying to gte her two cents,,,,, Brad, better find her a new job,,,quick.

 

You guys are just soooooo helpful.

[LilBeaver]

Seems like when ever we slow down to take a turn or come into a town Mary's headset starts cutting out from one side to the other. That's how she explained it to me. It just about drives her nuts. Once we speed up again it's OK. Only thing I can think of is to grease up the connections. I guess we could swap head sets to see if the problem follows. Anybody got a better idea?

 

 

I had a similar problem with mine (symptoms of problem not the slowing down or speeding up). The problem turned out to be in the cable that went from headset to bike. I have 2 J&M headsets and both ended up with the same issue. One is used more than the other, so one did start malfunctioning sooner than the other. What I did to check it was just a simple continuity check on the patch cable while wiggling the cable around and see if there are any breaks in continuity. If there are, then it is definitely the patch cable.

 

My J&M headsets have a 2 year warranty. I called J&M, explained the problem, they said to send the problem parts in with a copy of the original purchase receipt (showing purchase date) and an explanation of the problem and they would fix it or replace it. I sent out the defective cables on a wednesday and had brand new ones in the mail box the following Tuesday. As a sidenote, the new ones are a few inches longer than my original ones - now when I am sitting on the bike the cable can be plugged in and seated in the little holder on the tank and does not stretch at all when I move my head around for shoulder checks, etc. ie. limited stress on the cable.

 

Good luck!

 

By the way, my problem with the headsets manifested itself as intermittent audio in either ear (not necessarily at the same time) and occasionally it was difficult to hear each other when talking - suggesting that the voice cable was also affected.

[BradT]

You guys are just soooooo helpful.

 

What are friends for. Rhonda says anytime.

 

Carl she already has two jobs one full time and one part time, do you think she needs anymore ?

 

Brad

[Gary N.]

I had a similar problem with mine (symptoms of problem not the slowing down or speeding up). The problem turned out to be in the cable that went from headset to bike. I have 2 J&M headsets and both ended up with the same issue. One is used more than the other, so one did start malfunctioning sooner than the other. What I did to check it was just a simple continuity check on the patch cable while wiggling the cable around and see if there are any breaks in continuity. If there are, then it is definitely the patch cable.

 

My J&M headsets have a 2 year warranty. I called J&M, explained the problem, they said to send the problem parts in with a copy of the original purchase receipt (showing purchase date) and an explanation of the problem and they would fix it or replace it. I sent out the defective cables on a wednesday and had brand new ones in the mail box the following Tuesday. As a sidenote, the new ones are a few inches longer than my original ones - now when I am sitting on the bike the cable can be plugged in and seated in the little holder on the tank and does not stretch at all when I move my head around for shoulder checks, etc. ie. limited stress on the cable.

 

Good luck!

 

By the way, my problem with the headsets manifested itself as intermittent audio in either ear (not necessarily at the same time) and occasionally it was difficult to hear each other when talking - suggesting that the voice cable was also affected.

 

Thanks Rick,

Had a similar problem once before and it was the patch cable that time too. This one is not quite two years old but I don't have a clue where to look for the receipt. I think they were only about $20.00 from Sierra Electronics but they don't show that model anymore on their web site.

[LilBeaver]

Thanks Rick,

Had a similar problem once before and it was the patch cable that time too. This one is not quite two years old but I don't have a clue where to look for the receipt. I think they were only about $20.00 from Sierra Electronics but they don't show that model anymore on their web site.

 

 

I know they do sell the patch cables separately and many of the patch cables are the same for the various headsets.

 

I went the warranty route because my first one failed within a month of me having the headset (I just waited a long time to do something about it because I wasn't really sure where the problem was, or if I was just nuts and hearing things). The second one failed sometime in the last couple of months (my passenger finally started complaining about it anyways). After spending all that money on the headsets, I was more than a little honked that the patch cables went out so soon after purchasing them, so I figured it would be worth the 1.50 in postage (since the worst case is they get lost in the mail or sent back telling me there was nothing wrong with them and I just have to buy new ones). Turns out it was [for me]. I also have a habit of keeping records/receipts for just about anything I do - so finding the receipt was no problem.

 

Anyhoot - hopefully that's all it is for you and you can git-r-done.

 

Checking the connections under the passenger seat is a quick and easy check though (if you have not done so already). It never hurts to pull those apart and shoot a little contact cleaner in there, work it a few times, then grease 'em up and put your seats back on.