A whine and a Kudo!

[sarges46]

First the whine

 

Marilyn went out to the suv at 1 ish this afternoon, came back into the house and asked me if I had left it open last night? No...I said.....well we've been robbed she says!

 

Dang....burgalers got into the thing throught the back top glass portion of the rear hatch and stole....her change and her MYFi satellite radio I got her for her bike and car.

 

The police where here pretty quick...helps when ya know them all....and it also helps when the neighbor also got broken into and had a gun stolen from their car!!!

 

They took a plastic item from Marilyn's vehicle in hopes that there are prints on it but they are not too hopeful.....they would seriously like to get that gun back though!

 

Now...for the kudo's

 

She called XM to deactivate the radio. They did so and when she explained that it was stolen they offered her a new myfi complete.....for 99 bucks plus shipping and then a 40 dollar credit to her account. This is a 350 dollar unit up here so I thought that was very good of them....whadya all think of that....oh yeah and no activation fee either.

 

Spent the rest of the day in the Peace Gardens at the border with out kids and exchange student. Gotta have some good outta the whole thing. All in all....poor start but a good end so far.

[DragonRider]

Caring about the customer, instead of seeing a chance to make more money off a bad situation..........Helmets of to XM..................:clap2::thumbsup:

 

 

 

First the whine

 

Marilyn went out to the suv at 1 ish this afternoon, came back into the house and asked me if I had left it open last night? No...I said.....well we've been robbed she says!

 

Dang....burgalers got into the thing throught the back top glass portion of the rear hatch and stole....her change and her MYFi satellite radio I got her for her bike and car.

 

The police where here pretty quick...helps when ya know them all....and it also helps when the neighbor also got broken into and had a gun stolen from their car!!!

 

They took a plastic item from Marilyn's vehicle in hopes that there are prints on it but they are not too hopeful.....they would seriously like to get that gun back though!

 

Now...for the kudo's

 

She called XM to deactivate the radio. They did so and when she explained that it was stolen they offered her a new myfi complete.....for 99 bucks plus shipping and then a 40 dollar credit to her account. This is a 350 dollar unit up here so I thought that was very good of them....whadya all think of that....oh yeah and no activation fee either.

 

Spent the rest of the day in the Peace Gardens at the border with out kids and exchange student. Gotta have some good outta the whole thing. All in all....poor start but a good end so far.

[mini-muffin]

That is good news out of a bad situation. Always nice to hear when a company works with someone after an incident like this.

I didn't think you folks were allowed guns up there.

Margaret

[sarges46]

Well, we do allow guns, handguns are a pain to transport and own, so only serious shooters have them.

 

This was a double barrel shotgun they got.With the gang kids around here its probably about 20 inches long now and ready to rock and scare/hurt some poor kid at the local 7/11.