Bigfoot Posted July 17, 2009 #1 Posted July 17, 2009 I've been trying for 3 straight days to call Clearview and keep getting their answwering machine. They did return an e-mail after 24 hours but basically it said to call them. Anyone else have this kind of problem contacting Clearview Shields? Makes me a little cautious on using them.
cecdoo Posted July 17, 2009 #2 Posted July 17, 2009 Vacation ? I never had a problem with them, except it took forever to get. Craig
Bigfoot Posted July 17, 2009 Author #3 Posted July 17, 2009 Vacation ? I never had a problem with them, except it took forever to get. Craig One of their messages said due to heavy call volume. Yeah, sure.
1BigDog Posted July 17, 2009 #4 Posted July 17, 2009 I never had any trouble contacting them. In fact they were a willing contributor to one of our project bikes last year. Maybe they cut back on staff due to the economy, or something.
indydog Posted July 17, 2009 #5 Posted July 17, 2009 I ordered mine about this time last year and they were swamped with orders. Maybe it is happening again this year. Had to wait 6 weeks to get the windshield, but found them great to work with.
frogmaster Posted July 17, 2009 #6 Posted July 17, 2009 Warning...Ghost Double Images at Night reflections... Other than that... it is a GREAT 2-UP Windshield and the GW-Vents is super nice too.
Sylvester Posted July 17, 2009 #7 Posted July 17, 2009 I have had my XXL w/vent for three weeks. This is a situation where you need to be patient. It will take at least six weeks for an order to arrive and it may take longer. The product is above anything else. Have patience, they offer an outstanding product!
jfoster Posted July 17, 2009 #8 Posted July 17, 2009 I left my phone number with them and with in bout 3 hrs they called me back and was very professional. As it approached the six wk mark we were planning a long ride and I wasn't sure if it would get shipped in time. They were able and willing to push it ahead a day to get it to me before the weekend and save me on overnite shipping.
Jdix Posted July 17, 2009 #9 Posted July 17, 2009 Fantastic company; great product. Be patient; order and enjoy. Cheers, Jdix
Bigfoot Posted July 17, 2009 Author #10 Posted July 17, 2009 Okay. Maybe I was being a little impatient. I got them this afternoon. I needed a windshield by the end of this month as I'm leaving around Aug 1 for my 30 day ride. The current windshield was removed the other day for new speakers and there were some major cracks around every hole from where it's mounted. I was afraid to try the trip with the WS in this condition. One of the cracks was even starting to move up to where it was visible. John of CVS sold me a slightly tinted WS with a very small blemish well out of eyeshot. 20 percent off and it will ship this Monday. All is well.
BigSexxy Posted July 17, 2009 #11 Posted July 17, 2009 Hey Bigfoot, look at the forum for free parts. There is a windsield, factory that could get you safely inline for your trip. Worth a shot and better than premature departure of existing shield on a 30 day excursion. here is jump to [ame=http://www.venturerider.org/forum/showthread.php?t=15244]VentureRider.Org[/ame] Contact Allen H at 636-485-9613
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