great dealer

[Gary Klop]

2 Years ago I messed up my oil filter cover when I changed my own oil and had to get a new one--now I bring my bike in for oil changes which I did yesterday--also asked them to check brakes. They called as I was shopping and asked if I have messed with the rear tire in the past year-I told them no not since they put on a new tire for me. He said thats what I was afraid of , we forgot to put a spacer in and owe you and new set of brake pads. They still have my bike. They called back and said it also messed up the rotors and they are looking for a replacement used one or an after market as a new one is $800.00. I asked how much this was going to cost me. The dealer stated, nothing it was our mistake and we will get it back right before you get it at our cost, it will just take a few more days. Glad I listened to my wife and took it in for the oil change. Sometimes paying a little more can save you over the long run. I have dealt with this dealer for many many years and they have always done me right.

[CMIKE]

Give us the name of this place...we may want to go by there on our summer trips and give them some business...You know buy a pair of gloves or a new tire.

We need to reward dealers that still understand customer service and do what is right. That seems to be a rarity now days.

Most dealers are all about them...not the customer.

Glad you had good luck.

[Gary Klop]

Chippewa Motors in Sault Ste Marie Mich. Some may not like them but I have always had good luck with them for snowmobiles 4 wheeler etc. They are also a small chrysler car dealer

a guy named Pat works the motorcycle counter and Dennis who is the original owners son works on bikes and seems to me to be pretty knowledgeable and willing to listen.