Odessey good seller!

[Tartan Terror]

I bought my Odessey battery in 2/07. Well today I needed declare my battery dead as It would not hold a charge or take a charge. I knew I had not had it very long so I called the seller www.batteryweb.com and after looking back over the records I had only had it for one month over the warranty period!!! They promptly told me that they could not help me, Now I got the battery in feb and could not ride until Apr and when I started having trouble with it it was Oct last year. I should have chased it sooner but you dont think till you need it. Well the bloodpressure was up so I asked for Odesseys number which they gave. Expecting I fight I called and was unbelievably suprised. The Tech person I got, Kathy listened and after explaining my situation immediately informed me that they would replace it free of charge!!!! No fight, No hassel. I was told that the stand behind their product and felt it was the right thing to do. How often do you get that nowadays? Anyway applause to Odessey and Kathy.

[GeorgeS]

All I can say is that from 2 years ago, going back, 4 years, I went thru 4 Yuasa Sealed Lead Acid units. Average cost of those was about the same per unit, as the 3 Odyessy's that I have purchaced.

 

Its the same old story with batteries, " They last as long as they last " !!

 

Thats why I have a Backup installed on my bike----

 

And thats just the way it is

[1sttenor]

Good to hear. I have one that's a year old, so we'll see how it does. I keep it on a tender during the winter and watch the voltmeter during the summer. If it gets below 12.5 volts, I put it on the tender.

[ToRide1]

Good deal. You must have some Irish in you.