word of warning "Integrity" cycles Columbus Ohio

[mikentinamidnight]

Ok folks here's the deal.

Back in November I purchased a trike from Integrity cycles of Columbus Ohio. I bought it over the phone relying on the name of the business and taking their word that it was a good machine. (that was obviously my first mistake).

JerryM was kind enough to go to the dealer to check it out for me. They only let him test drive in their back lot (seems suspicious) but he said it seems to be a good buy, so I sent him my card and he went and bought it for me.

A few days later I flew out and JerryM was kind enough to pick me up at the airport, feed me dinner and put me up for the night. He and his family were the best part of this ordeal. Thanks again to gerry, debbie and nikki.

When I left the next morning I stopped and filled up then i hit the road. After I got out of town and up to speed it seemed to run rough and not have much power. I thought maybe i had gotten some bad gas so i threw in a can of sea foam and kept going. Well after the second tank of fuel it still wasn't running right so I stopped at a dealer to have the carb synch checked out and to call Integrity cycles.

Now by this time I am half way home. Frank at Integrity said i could either bring it back to have them look at it (by the time I got there they would be closing and I had to be to work the next day) or I could have my local mechanic look at it and if it needed something he would send me a check. Ok good, so I kept heading for home with the assumptiom that he was a man of his word.

I took it to my mechanic and he started working on it. Well someone had removed the entire intake system and put on four k&n filters apparently without rejetting the carbs so I took the intake system off my 02 and put it on the 01. Instantly 95% more power and smoother running. Only problem with that is now the clutch is slipping. Again I call Frank at Integrity, he says no problem , have my guy fix it and he will cover the bill.

Incidently while I was having the cruise, clutch and running problem fixed Frank was supposed to send the stock exhaust as it now had straight pipes and to adjust the carbs properly it needs the right amount of back pressure and incoming air. I had to buy the intake system, which Frank said he would cover the cost.

The agreement was that Frank would cover the cost of fixing the cruise, the running problem (IE the intake system and adjustment) and send the stock mufflers thad never did arrive (supposedly ups lost them) so Frank said to just buy some used ones and he would cover that too.

By this time I am starting to lose faith in him but he said to fax him all my receipts and he will send me a check to the tune of over $850 and I forgot to send him the receipt for the mufflers so i figured I would just eat that expense if he would just cover the bill so far. So I did as he asked back on jan 6 and still no check and he will not return my calls.

Now i dont expect it to pe perfect but it should at least be able to pass the state inspection.

Our agreement was that I would cover all the other problems that i found on the way home like the 18" tires that rubbed the fenders. (replacement wheels and tires $650) or the broken odometer reset buttons. (replacement speedometer used $250) or the welded shift rod ($25) or the blown rear speakers ($75) not to mention all the miscellanious nuts and bolts from yamaha and the complete rewire of the backend, and it still needs more.

I dont think that it is asking too much of him to just cover the cost of making it street legal. I will cover the rest.

Am I being unreasonable?

Now Pam in the office there was a pleasure to deal with but obviously Frank is NOT a man of his word. He is supposed to be the man in charge but he apparently does not believe that the word integrity means anything. I think I will send him the defination.

Thanks to everyone here for letting me tell my tale and hopefully anyone who goes there is VERY carefull and remember caviet emptor.

If on the off chance I ever do see a check from him I will let you all know but right now I am not holding my breath.

thanks again

Mike

[usnmustang]

Sorry to hear you are having trouble with the dealer. Send a complaint to the BBB. Even in this day and age, those folks have some pull. Good luck and don't let this take away from the joy of your ride.

[ibents]

Sorry to hear you are having trouble with the dealer. Send a complaint to the BBB. Even in this day and age, those folks have some pull. Good luck and don't let this take away from the joy of your ride.

 

Wow Mike, you seem to have a whole load of trouble there, I guess some dealers have no INTEGRITY.

Like James said, you should contact the BBB, they may have some pull. You could also threaten them with a lawyer.

Good luck anyway.

 

Ian

[Dano]

My family lives over there, I could have my brother stop in and say Hi to him. And just let him know that 6,000 people are watching this thread all over the world.......

 

Dan

[ronhenry4]

Dan I think that is a great idea we are a big family here i think if we spread the word about a dealer that wont keep his word it could hurt his buisness. and Mike im sorry for what you are going through and i dont know how far you live from that place but here in cincy we have a news reporter that thrives on stories like that and would go to the dealer and ask him on camera about it then air it on the news... that may be an option for you..they usually make good on there promises after it hits the 6 o'clock news:big-grin-emoticon:

[gunboat]

hi mike

thanks for sharing this bad news. i agree with ronhenry i call the local news reporter and see if he will investage and expose this guy.

best reguards

don c.

[mikentinamidnight]

Thank you all for the good wishes and the ideas.

I do have a couple things set in motion and I hope that he will learn from this error in judgement.

thanks again and I will keep you posted

mike

[mikentinamidnight]

just a note to let those interested know that after sending him this post and more messages left that I still havent heard a thing.

obviously he really dosent care.

ride safe everyone

mike

[samanthalayne]

Ok folks here's the deal.

Back in November I purchased a trike from Integrity cycles of Columbus Ohio. I bought it over the phone relying on the name of the business and taking their word that it was a good machine. (that was obviously my first mistake).

JerryM was kind enough to go to the dealer to check it out for me. They only let him test drive in their back lot (seems suspicious) but he said it seems to be a good buy, so I sent him my card and he went and bought it for me.

A few days later I flew out and JerryM was kind enough to pick me up at the airport, feed me dinner and put me up for the night. He and his family were the best part of this ordeal. Thanks again to gerry, debbie and nikki.

When I left the next morning I stopped and filled up then i hit the road. After I got out of town and up to speed it seemed to run rough and not have much power. I thought maybe i had gotten some bad gas so i threw in a can of sea foam and kept going. Well after the second tank of fuel it still wasn't running right so I stopped at a dealer to have the carb synch checked out and to call Integrity cycles.

Now by this time I am half way home. Frank at Integrity said i could either bring it back to have them look at it (by the time I got there they would be closing and I had to be to work the next day) or I could have my local mechanic look at it and if it needed something he would send me a check. Ok good, so I kept heading for home with the assumptiom that he was a man of his word.

I took it to my mechanic and he started working on it. Well someone had removed the entire intake system and put on four k&n filters apparently without rejetting the carbs so I took the intake system off my 02 and put it on the 01. Instantly 95% more power and smoother running. Only problem with that is now the clutch is slipping. Again I call Frank at Integrity, he says no problem , have my guy fix it and he will cover the bill.

Incidently while I was having the cruise, clutch and running problem fixed Frank was supposed to send the stock exhaust as it now had straight pipes and to adjust the carbs properly it needs the right amount of back pressure and incoming air. I had to buy the intake system, which Frank said he would cover the cost.

The agreement was that Frank would cover the cost of fixing the cruise, the running problem (IE the intake system and adjustment) and send the stock mufflers thad never did arrive (supposedly ups lost them) so Frank said to just buy some used ones and he would cover that too.

By this time I am starting to lose faith in him but he said to fax him all my receipts and he will send me a check to the tune of over $850 and I forgot to send him the receipt for the mufflers so i figured I would just eat that expense if he would just cover the bill so far. So I did as he asked back on jan 6 and still no check and he will not return my calls.

Now i dont expect it to pe perfect but it should at least be able to pass the state inspection.

Our agreement was that I would cover all the other problems that i found on the way home like the 18" tires that rubbed the fenders. (replacement wheels and tires $650) or the broken odometer reset buttons. (replacement speedometer used $250) or the welded shift rod ($25) or the blown rear speakers ($75) not to mention all the miscellanious nuts and bolts from yamaha and the complete rewire of the backend, and it still needs more.

I dont think that it is asking too much of him to just cover the cost of making it street legal. I will cover the rest.

Am I being unreasonable?

Now Pam in the office there was a pleasure to deal with but obviously Frank is NOT a man of his word. He is supposed to be the man in charge but he apparently does not believe that the word integrity means anything. I think I will send him the defination.

Thanks to everyone here for letting me tell my tale and hopefully anyone who goes there is VERY carefull and remember caviet emptor.

If on the off chance I ever do see a check from him I will let you all know but right now I am not holding my breath.

thanks again

Mike

i tries to deal with them on a 7,990 springer, my trade was a loaded2006 custom sportster and a classic one owner 79 Lincoln Mark V with an NADA value of 9,100.00 and they acted as if they wanted to do the deal and without even seeing the vehicles wanted 3000.00 to boot, which would mean me giving them the sportster and Lincoln for nothing, in my opinion they are total crooks

[samanthalayne]

i tried to deal with them on a 7,990.00 1990 springer, my trade was a loaded 2006 custom sportster and a classic one owner 79 Lincoln Mark V with an NADA value of 9,100.00 and they acted as if they wanted to do the deal and without even seeing the vehicles wanted 3000.00 to boot, which would mean me giving them the sportster and Lincoln for nothing, in my opinion they are total crooks

this was my first experience with them, i had heard bad things about them from fellow riders, but i liked the bike and though i would offer them more value then they asked and was insulted my their offer, i wouldn't buy a scooter from them now this was today 11/08/2011

[flb_78]

http://www.motorcycleforums.net/forum/attachments/suzuki/25297d1309921005-intruder-recall-zombie-thread.jpg

[CST5977]

I have bought three bikes off of these guys and they have ALL been quality machines with low miles. I have 0 complaints with them. Take all of my bikes there for service. Would HIGHLY recommend them to anyone!

[jfoster]

You know the old saying that one oh s..t can ruin ten addaboys.

[friesman]

FYI this is a very old thread that was dead years ago....