1BigDog Posted September 26, 2008 #1 Posted September 26, 2008 I ordered a part on Monday from Flatout and was a little concerned that it wouldnt make it here by this weekend as I start my vacation. I called Flatout on Wed and spoke to Chris. Let me tell you something....It was a pleasure speaking to someone at a dealer who actually expressed a genuine concern with my problem. He promised to get it out overnite once it arrives from Yamaha, at the regular shipping price no less. Talk about bending over backwards to help out!! Lets see......great prices and exceptional service.....no brainer where im getting any future parts from. Plus hes a member here too!! http://www.flatoutmotorcycles.com Update: Chris e-mailed me back today to say the part came in and it will be overnighted to me so I should have it on Monday as promised. (UPS is closed on Sat). Im impressed!
mini-muffin Posted September 26, 2008 #2 Posted September 26, 2008 That's great to hear Jeff. Guess the old girl will be up and running soon then. Margaret
Squidley Posted September 27, 2008 #3 Posted September 27, 2008 I imagine that he will see a lot of business from members here just by what you have said. Thank you Chris, and I will remember this when I am in need of parts
1BigDog Posted September 29, 2008 Author #4 Posted September 29, 2008 Part Update: The new regulator/rectifier arrived this AM just as Chris at Flatout promised. Thanks Chris for your help in this matter.
chrisflatout Posted October 21, 2008 #5 Posted October 21, 2008 thanks for the great feed back. im glad you were happy with the part prices and service.
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